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Help CentreVerification › Getting verified as a contractor

Getting verified as a contractor

The steps The documents we review

Last updated July 1, 2026

Verification is the gate before bidding: you can browse the board immediately, but you cannot unlock documents, declare intent or bid until you’re verified. It exists so clients can trust that every bidder is a real, insured business.

The steps

  1. Confirm your email. The verification-upload page stays locked until you click the link we email you at signup.
  2. Upload your documents on the verification page: PDF or photo, up to 8 MB each. You can send them over several visits, and re-uploading a type replaces the old copy.
  3. Your status becomes pending and our team is notified.
  4. An admin reviews each document against a checklist and validates you: typically within one business day.
  5. You get a “You’re verified” notification and full bidding access.

The documents we review

Your required set is tailored to your trade and province, it isn’t one universal package. Two documents are always required for everyone:

  • Government photo ID (e.g. driver’s licence): identity. Always required.
  • Proof of address / business registration: a recent utility bill, invoice or registration. Always required.

The remaining three are requested based on what your trade actually needs where you operate. Depending on your trade and province, each is either required (it must be approved before you’re verified), requested but non-blocking (we ask for it if you have one), or not applicable (not shown at all):

  • Liability insurance: your commercial general liability (CGL) certificate.
  • WSIB / workers’ compensation clearance, or a signed exemption note if you’re a sole proprietor with no employees.
  • Trade licence / Certificate of Qualification: where your trade is licensed in your province.

Your verification page shows exactly which documents are required for you, so you only ever upload what your trade and province call for. If a document can’t be accepted (blurry, expired), we’ll ask you to re-upload a clearer or current copy: you aren’t sent to the back of the queue.

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