Help CentreMessaging & safetyMessaging after a hire

Messaging after a hire

Last updated July 1, 2026

When a client accepts a bid, QuoteHive automatically opens a private message thread between the client and the hired contractor — one thread per awarded job. You’ll find your conversations under Messages in the header.

What you can do in a thread

  • Send text messages — the other side gets a notification (you control this in your notification preferences).
  • Attach files — a photo or document per message (PDF/PNG/JPG/WebP, up to 8 MB). Downloads are access-controlled to the two participants.
  • See a typing indicator when the other side is writing.
  • Archive a finished conversation or delete it from your list — both are private to your side; a deleted thread resurfaces if a new message arrives.

Why messaging is hire-gated

Threads exist only between a client and the contractor they actually hired. Contractors can’t cold-message clients, and clients aren’t flooded by bidders — the bid itself (message + info package) is the pitch. Contact details are exchanged at the point of hire, consistent with PIPEDA.

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